Interdisciplinary Learning Courses

Forget violent communication

Forget violent communication Forget violent communication
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Interdisciplinary Learning CoursesForget violent communication

Are you the jackal or the giraffe in your day-to-day communication? Would you like to be able to check your ego and be aware of your way of thinking and acting? In this subject, we will develop honest communication from the heart, becoming aware of the importance of emotions and needs in every act of communication.

The subject "Forget Violent Communication" will allow you to examine yourself in order to determine what is alive in you (how you feel). You will also discover how to enrich your life... and that of others, all while expressing yourself in a sincere and non-judgemental way.

We will explore the importance of expressing ourselves in a way that fosters interpersonal connection and interrelation with the intention of creating more honest and solid relationships. You will learn to resolve conflicts from another point of view, identifying your emotions and needs, as well as those of others.

Learning Objectives

  • Develop communication skills (NVC Model) that allow us to connect with others, becoming aware of the importance of expressing needs.
  • Learn about the Nonviolent Communication model through the symbolic use of two key elements in the NVC language: the Giraffe and the Jackal.
  • Explore what unites us with the intention of creating mutual attention in our interpersonal relationships.
  • Know the most common mental blocks in order to be able to carry out a greater connection and trust in our relational interactions.
  • Reflect on the intentionality of emotions, especially on anger, with the aim of becoming more aware of unmet needs and being able to carry out personal introspection.

Contents of the Subject

Forget violent communication

  • 1. Introduction to the subject: Nonviolent Communication model (NVC). What do we understand by violence?
  • 2. Expressing ourselves and communicating from the heart. Jackal language, Giraffe language: What is alive in us?
  • 3. Deep Jackal Beliefs. Types of Beliefs: about myself and about the world. Meaning and intentionality of beliefs: needs that the belief attempts to cover.
  • 4. Human Relations. Freedom and responsibility in our relationships and ties. Turning conflicts into dilemmas.
  • 5. Distinction between Observations and Evaluations. Characteristics of our mental functioning: judgments and labels, prejudices and stereotyped beliefs, binary system and de-responsible language.
  • 6. Expressing how we feel. thinking is not the same as feeling. Connection with the intention of Emotions as well as the high cost of unexpressed feelings.
  • 7. Iceberg theory. Distinction between empathy and sympathy. Components and Ingredients of Empathy. Responding Vs Reacting. Connection and Presence (3 States of the Self).
  • 8. The purpose of rage. Facts, sensations in the body, what we need and what feelings are behind the anger.
  • 9. Characteristics of the needs and explanation of our emotional states associated with their satisfaction and dissatisfaction. Needs of Belonging and Significance.
  • 10. The action of setting limits: the "yes" behind the "no". The imposition of the must/have to.
  • 11. The duel in the relationship. Embracing pain as part of life.
  • 12. The feeling of guilt. Distinguishing between fault and responsibility. Guilt as a generator of blockage and regression.
  • 13. What we ask/do to enrich our life and that of others. Empathetic reception. Positive Appreciation.
  • 14. Appreciation as listening and internalizing the feelings and needs of others. Needs glasses.
  • 15. Closing lecture: honest expression of appreciation (“giraffe nectar”).


Hans Hensel Mestanza Professor of Forget violent communication

Hans Hensel Mestanza

Bachelor's Degree in Psychology from the Autonomous University of Madrid. Master's Degree in Counseling, Guidance and Educational Intervention. ACTP in Coactive Coaching by Augere Foundation-The Coaches Training Institute (ICF). Master's degree in Integrative and Systemic Coaching. Training in Nonviolent Communication (NVC) endorsed by the Center for Nonviolent Communication. Certified Coach in Team Coaching (International Certification of Team Coaching, ICC). Training in Neurocoaching (ICF).
Currently his activity is focused on acting as a Personal/Executive Coach and Trainer in the Soft Skills Area, that is, in preparing, developing and presenting workshops to companies of all kinds related to Communication Skills, Teamwork, Emotional Intelligence, Motivation and Leadership, Time Management, Assertiveness, Nonviolent Communication (NVC), Conflict Management, Team Coaching, Team Building.
Professor at the Institute of Professional Competences of the Antonio de Nebrija University, teaching in the areas of Nonviolent Communication, Self-awareness, Emotional Intelligence, Effective personal communication, Time Management, Leadership.
In recent years, his passion for Nonviolent Communication has led him to actively collaborate in the dissemination of the model by participating in empathy groups, developing workshops and participating in conferences, radio, etc