Health professionals, and specifically the nursing and medical staff, are in constant contact with their patients and their families. Good practice will derive from the good communication they establish
and the ability to persuade patients.
The perception of quality in good work depends on the persuasive ability shown with the patient and their setting.
This course focuses on making the interlocutors feel comfortable and satisfied with the messages we send them.
The "script" to be followed is identified in order to structure the information we send in such a way that it connects affectively (feeling) with the interlocutor.
It focuses on the elimination of aspects that favor anti-feeling.
At the end of the course the student will have acquired the knowledge and skills to:
Duration of 12 teaching hours, 4 sessions of 3 teaching hours. The course is taught online through the virtual classroom of Nebrija Global Campus. The lectures scheduled in a calendar previously communicated to the students are broadcast live with the professor's initial teaching presentation and later an interaction with the students to answer questions and pose clinical cases. The sessions will be recorded for the professionals who are not able to attend the live session, and can attend them adapting them to the professionals' schedule.
The evaluation of the Course will address the following aspects: